This paper describes a novel theoretical and empirical approach to tasks such as business process redesign and knowledge management. The project involves collecting examples of how different organizations perform similar processes, and organizing these examples in an on-line "process handbook."...

Revised October 1998 <p>This paper describes a novel theoretical and empirical approach to tasks such as business process redesign and knowledge management. The project involves collecting examples of how different organizations perform similar processes, and organizing these examples in an on-line...</p>

Simulation modeling can be valuable in many areas of management science, but is often costly, time-consuming and difficult to do. This paper describes a new approach to simulation that has the potential to be much cheaper, faster and easier to use in many situations. In this approach, users...

This paper defines four basic business models based on what asset rights are sold (Creators, Distributors, Landlords and Brokers) and four variations of each based on what type of assets are involved (Financial, Physical, Intangible, and Human). Using this framework, we classified the business...

Includes bibliographical references (p. 34-36).

Includes bibliographical references (p. 37-45).

"Appears in Proceedings of the Conference on Computer Supported Cooperative Work, Los Angeles, California, October, 1990."