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Refined models for efficiency-driven queues with applications to delay announcements and staffing
Huang, Junfei; Mandelbaum, Avishai; Zhang, Hanqin; … - In: Operations research 65 (2017) 5, pp. 1380-1397
Persistent link: https://www.econbiz.de/10011757559
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Performance-based routing
Mandelbaum, Avishai; Momčilović, Petar - In: Operations research letters 42 (2014) 6/7, pp. 418-423
Persistent link: https://www.econbiz.de/10010428058
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Time-varying many-server finite-queues in tandem : comparing blocking mechanisms via fluid models
Zychlinski, Noa; Momčilović, Petar; Mandelbaum, Avishai - In: Operations research letters 46 (2018) 5, pp. 492-499
Persistent link: https://www.econbiz.de/10011936681
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Control of patient flow in emergency departments, or multiclass queues with deadlines and feedback
Huang, Junfei; Carmeli, Boaz; Mandelbaum, Avishai - In: Operations research 63 (2015) 4, pp. 892-908
Persistent link: https://www.econbiz.de/10011313185
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Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence; Gans, Noah; Mandelbaum, Avishai; … - 2003 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001754522
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Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence A.; Gans, Noah; Mandelbaum, Avishai; … - In: Journal of the American Statistical Association : JASA 100 (2005) 469, pp. 36-50
Persistent link: https://www.econbiz.de/10002702139
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Statistical analysis of a telephone call center : a queueing-science perspective
Brown, Lawrence; Gans, Noah; Mandelbaum, Avishai; … - 2004 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002444709
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On fair routing from emergency departments to hospital wards : QED queues with heterogeneous servers
Mandelbaum, Avishai; Momčilović, Petar; Tseytlin, Yulia - In: Management science : journal of the Institute for … 58 (2012) 7, pp. 1273-1291
Persistent link: https://www.econbiz.de/10009578313
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Queues with many servers and impatient customers
Mandelbaum, Avishai; Momčilovi´c, Petar - In: Mathematics of operations research 37 (2012) 1, pp. 41-65
Persistent link: https://www.econbiz.de/10009512320
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Excursion-based universal approximations for the Erlang-A queue in steady-state
Gurvich, Itai; Huang, Junfei; Mandelbaum, Avishai - In: Mathematics of operations research 39 (2014) 2, pp. 325-373
Persistent link: https://www.econbiz.de/10010384205