Purpose – The purpose of this paper is to shed light on the particular information needs of external auditors performing information technology (IT) audits at service providers in cross-organizational settings and to promote a software-based approach towards their satisfaction. The approach is...

Purpose – The purpose of this paper is to investigate pertinent knowledge protection literature. At the same time, however, knowledge protection is often a neglected or underdeveloped area. This is all the more concerning as knowledge protection plays an essential part in preserving an...

Purpose – The purpose of this paper is to shed light on the particular information needs of external auditors performing information technology (IT) audits at service providers in cross-organizational settings and to promote a software-based approach towards their satisfaction. The approach is...