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Total quality management: Origins and evolution of the term
Martinez-Lorente, Angel R.; Dewhurst, Frank; Dale, Barrie G. - In: The TQM magazine : the international bi-monthly for … 10 (1998) 5, pp. 378-386
Persistent link: https://www.econbiz.de/10007349163
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ARTICLES - Total Quality Management and Company Characteristics: An Examination
Martinez-Lorente, Angel R.; Gallego-Rodriguez, Allejandrino - In: Quality management journal : QMJ 5 (1998) 4, pp. 59-71
Persistent link: https://www.econbiz.de/10005971452
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A study of the purchasing management system with respect to total quality management
González-Benito, Javier; Martinez-Lorente, Angel R.; … - In: Industrial marketing management : the international … 32 (2003) 6, pp. 443-454
Persistent link: https://www.econbiz.de/10006254226
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TQM in public organisations: An examination of the issues
Dewhurst, Frank; Martinez-Lorente, Angel R.; Dale, Barrie G. - In: Managing service quality : MSQ ; an international journal 9 (1999) 4, pp. 265-273
Persistent link: https://www.econbiz.de/10007185481