//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Mattila, Anna S."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Consumers' emotional responses...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
105
Konsumentenverhalten
98
Beziehungsmarketing
31
Relationship marketing
31
Customer satisfaction
29
Dienstleistungsqualität
27
Kundenzufriedenheit
27
Service quality
27
Corporate social responsibility
22
Gastronomie
21
Restaurant industry
21
Corporate Social Responsibility
20
Beschwerdemanagement
18
Complaint management
18
Emotion
16
Gastgewerbe
14
Hospitality industry
14
Hotel industry
13
Hotellerie
13
Experiment
11
Preismanagement
10
Pricing strategy
10
USA
9
United States
9
Gender
8
Viral marketing
8
Virales Marketing
8
Advertising effects
7
Geschlecht
7
Internet marketing
7
Loyalty program
7
Online-Marketing
7
Werbewirkung
7
CSR
6
Customer service
6
Kundenbindungsprogramm
6
Kundenservice
6
Advertising
5
Experimental design
5
Online retailing
5
more ...
less ...
Online availability
All
Undetermined
79
Free
4
Type of publication
All
Article
121
Type of publication (narrower categories)
All
Article in journal
114
Aufsatz in Zeitschrift
114
research-article
7
Language
All
English
121
Author
All
Mattila, Anna S.
Han, Heesup
133
Belk, Russell W.
115
Phau, Ian
104
Jang, Soocheong
103
Grunert, Klaus G.
101
Huber, Frank
94
Lusk, Jayson L.
85
Usman, Osly
84
Foxall, Gordon R.
83
Gierl, Heribert
82
Bauer, Hans H.
81
Herrmann, Andreas
81
Wiedmann, Klaus-Peter
81
Bagozzi, Richard P.
80
Khare, Arpita
78
Sheth, Jagdish N.
77
Nayga, Rodolfo M.
74
Septianto, Felix
73
Grewal, Dhruv
72
Loureiro, Sandra Maria Correia
72
Lee, Seoki
70
Dwivedi, Yogesh Kumar
68
Agarwal, Sumit
67
Laroche, Michel
67
Stavins, Joanna
67
Bruwer, Johan
66
Wansink, Brian
66
Ashkanasy, Neal M.
62
Paul, Justin
62
Walsh, Gianfranco
62
Pelsmacker, Patrick de
58
Verhoef, Peter C.
57
Janssen, Maarten C. W.
56
Thøgersen, John
56
Chintagunta, Pradeep K.
55
Gröppel-Klein, Andrea
55
Ko, Eunju
55
Rajagopal
54
Warlop, Luk
54
more ...
less ...
Published in...
All
International journal of hospitality management
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of business research : JBR
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
The journal of services marketing
7
Cornell hospitality quarterly : CQ
6
Journal of Services Marketing
6
Journal of hospitality marketing & management
6
International journal of contemporary hospitality management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Journal of travel and tourism marketing
2
Services marketing quarterly
2
European journal of marketing
1
International journal of revenue management : IJRM
1
Journal of Service Management
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
114
Other ZBW resources
7
Showing
1
-
10
of
121
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The impact of fellow consumers’ presence, appeal type, and action observability on consumers’ donation behaviors
Wu, Luorong
;
Gao, Yixing
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
2
,
pp. 203-213
Persistent link: https://www.econbiz.de/10011731140
Saved in:
2
Consumer goals and the service encounter : evaluating goal importance and the moderating effect of goal progress on satisfaction formation
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
2
,
pp. 247-268
Persistent link: https://www.econbiz.de/10003978775
Saved in:
3
Ethnic dining : need to belong, need to be unique, and menu offering
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
49
(
2015
),
pp. 1-7
Persistent link: https://www.econbiz.de/10011377600
Saved in:
4
The impact of servicescape cues on consumer prepurchase authenticity assessment and patronage intentions to ethnic restaurants
Wang, Chen-Ya
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
3
,
pp. 346-372
Persistent link: https://www.econbiz.de/10011313049
Saved in:
5
Do affluent customers care when luxury brands go mass? : the role of product type and status seeking on luxury brand attitude
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
26
(
2014
)
4
,
pp. 526-543
Persistent link: https://www.econbiz.de/10010387392
Saved in:
6
Determinants of customer complaint behavior in a restaurant context : the role of culture, price level, and customer loyalty
Kim, Kyungmin
;
Lee, Chung Hun
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
23
(
2014
)
7/8
,
pp. 885-906
Persistent link: https://www.econbiz.de/10010473452
Saved in:
7
A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research
Gao, Yixing
;
Mattila, Anna S.
;
Lee, Seoki
- In:
International journal of hospitality management
54
(
2016
),
pp. 107-115
Persistent link: https://www.econbiz.de/10011474057
Saved in:
8
The impact of self-service technology and the presence of others on cause-related marketing programs in restaurants
Hanks, Lydia
;
Line, Nathaniel D.
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
25
(
2016
)
5/6
,
pp. 547-562
Persistent link: https://www.econbiz.de/10011577824
Saved in:
9
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
Saved in:
10
An examination of popular pricing and price framing techniques in the hospitality industry and directions for future research
Mattila, Anna S.
;
Gao, Yixing
- In:
International journal of revenue management : IJRM
9
(
2016
)
2/3
,
pp. 175-185
Persistent link: https://www.econbiz.de/10011610465
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->