Conceptual modeling is an important tool for understanding and revealing weaknesses of business processes. Yet, the current practice in reengineering projects often considers simply the as-is control flow and uses the respective model barely as a reference for brain-storming about improvement...

For Enterprise Systems (ES) to provide support for the business operations of enterprises, they need to be configured to fit organizational requirements. ES reference models aim at supporting this task but, up to now, fail in providing adequate conceptual support due to missing configurability...

Enterprise Systems need to be configured to fit organizational requirements and to provide support for their business operations. Reference models aim at supporting this task but fail in providing adequate conceptual support due to missing configurability of the models themselves. Our research...

Enterprise Systems potentially lead to significant efficiency gains but require a well-conducted configuration process. A promising idea to manage and simplify the configuration process is based on the premise of using reference models for this task. Our paper continues along this idea and...

In this paper, we examine the design of business process diagrams in contexts where novice analysts only have basic design tools such as paper and pencils available, and little to no understanding of formalized modeling approaches. Based on a quasi-experimental study with 89 BPM students, we...

The only constant in our world is change. Why is there not a field of science that explicitly studies continuous change? We propose the establishment of process science, a field that studies processes: coherent series of changes, both man-made and naturally occurring, that unfold over time and...