M assini S. and M iozzo M. Outsourcing and offshoring of business services: challenges to theory, management and geography of innovation, Regional Studies . Drawing on an original survey, this paper discusses the trends and challenges posed by the outsourcing and offshoring of business services....

This Handbook brings together 49 international specialists to address an issue of increasing importance for the world’s post-industrial economies; innovation as it relates to services.

We propose a conceptual framework to analyze technology adoption in mega infrastructure projects, and assess their potential to innovating large socio-technical systems. Drawing on an in-depth empirical analysis of Heathrow airport's Terminal 5 project, we find that innovation hinges on...

M<sc>assini</sc> S. and M<sc>iozzo</sc> M. Outsourcing and offshoring of business services: challenges to theory, management and geography of innovation, <italic>Regional Studies</italic>. Drawing on an original survey, this paper discusses the trends and challenges posed by the outsourcing and offshoring of business services. It...

Drawing on an original survey, we discuss the trends and challenges posed by the outsourcing and offshoring of business services. We document and analyse the increasing offshoring of business services (administrative services, call centres, IT services, procurement and product development) from...

Drawing on an original survey, we discuss the trends and challenges posed by the outsourcing and offshoring of business services. We document and analyse the increasing offshoring of business services (administrative services, call centres, IT services, procurement and product development) from...

Drawing on an original survey, we discuss the trends and challenges posed by the outsourcing and offshoring of business services. We document and analyse the increasing offshoring of business services (administrative services, call centres, IT services, procurement and product development) from...