Purpose – Radio frequency identification (RFId) technology has a great potential to improve process efficiency and effectiveness. However, because of the variety of application areas and achievable benefits, structured assessment models are needed to support managers in the adoption decision....

Radio frequency identification (RFId) technology promises to offer both a more efficient and accurate tracking and tracing of goods, as well as a reduction in thefts and counterfeiting in the pharmaceutical supply chain. Attracted by this opportunity, numerous companies that are carrying out...