CASE has become an essential tool in system analysis and design. If MIS and AIS curricula are to be relevant, CASE must be integrated into systems analysis and design courses. This study compares the use of the full-function Excelerator to the use of the limited-function BriefCASE, the two most...

This is an applied study of how to develop a standardized set of useful verbal probability phrases for communication purposes within an expert community. The analysis extends the previous research in two ways. First, the Analytic Hierarchy Process (AHP) is used to assess the relative weights...

The total quality index (TQI) proposed in this study is an information technology-supported benchmarking tool that helps managers assess a total quality management program by enabling the cost-effective measurement of key organizational processes. TQI utilizes the analytic hierarchy process and...

The total quality index (TQI) proposed in this study is an information technology‐supported benchmarking tool that helps managers assess a total quality management program by enabling the cost‐effective measurement of key organizational processes. TQI utilizes the analytic hierarchy process...