Nagariya, Ramji; Kumar, Divesh; Kumar, Ishwar - In: International Journal of Productivity and Performance … 71 (2021) 7, pp. 2865-2892
Purpose: Increasing pressure from the stakeholders makes the inclusion and evaluation of sustainable practices in the service supply chain (SSC) inevitable. Therefore, this paper aims to evaluate the sustainability status of a case organization and discover the barrier to sustainability in the...