The Internet has a loosely hierarchical structure. At the top of the hierarchy are the backbones, also called Internet Access Providers (hereafter IAPs). The second layer of the hierarchy is comprised of Internet Service Providers (hereafter ISPs). At the bottom of the hierarchy are the end...

This dissertation is an investigation into the determinants of demand for service contracts on new vehicles. In the first chapter, I characterize the consumer decision to buy a service contract with a discrete choice model. Hypotheses and conjectures are tested empirically using survey data from...