We investigate the effect of pollution on worker productivity in the service sector by focusing on two call centers in … that higher levels of air pollution decrease worker productivity by reducing the number of calls that workers complete each … that the decreases in productivity are explained by increases in time spent on breaks rather than the duration of phone …

to rigorously assess the less visible but likely more pervasive impacts on worker productivity. In particular, we exploit … environmental conditions to relate the plausibly exogenous daily variations in ozone with worker productivity. We find robust … evidence that ozone levels well below federal air quality standards have a significant impact on productivity: a 10 ppb …