Much of the Knowledge Management (KM) literature assumes that all relevantknowledge can be represented as information and 'managed'. But the meaning of informationis always context-specific and open to subsequent reinierpretation. Moving over time or betweencontexts affords scope for new...

Trust, rather than being simply a resource for establishing collaborative relationships between organizations,is an essential component of their constitution. At base, trust involves interpersonal relations of a specifictype. These are relations where there is sufficient probability that a...

This paper addresses the issue of services outsourcing by looking at both theoretical and empirical arguments. Previous debates have often concentrated on the motives for adopting the practice rather than the outcomes. These various themes can be discussed under the twin concepts of the cost and...