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Exploring the relationship between customer loyalty and financial performance of banks : customer open innovation perspective
Ur Rashid, Md. Harun; Nurunnabi, Mohammad; Mahfuzur Rahman - In: Journal of open innovation : technology, market, and … 6 (2020) 4/108, pp. 1-19
In the age of technology, continuous innovation is the ultimate motto of the financial sector to attract customers. Firms in the financial sector must be innovative in terms of service quality and operational performance to obtain customer loyalty and gain financial stability. A dearth of...
Persistent link: https://www.econbiz.de/10012297683
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The effects of corporate governance on environmental sustainability reporting : empirical evidence from South Asian countries
Masud, Md. Abdul Kaium; Nurunnabi, Mohammad; Bae, Seong Mi - In: Asian journal of sustainability and social responsibility 3 (2018) 3, pp. 1-26
Comparatively less research has examined the effect of corporate governance (CG) elements on environmental sustainability reporting performance (ESRP) in South Asian (SA) countries. Further, no study in literature documents a cross-country examination of CG and ESRP in this region. The study...
Persistent link: https://www.econbiz.de/10011972851
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Exploring the relationship between customer loyalty and financial performance of banks: Customer open innovation perspective
Ur Rashid, Md. Harun; Nurunnabi, Mohammad; Masud, Md. … - In: Journal of Open Innovation: Technology, Market, and … 6 (2020) 4, pp. 1-19
In the age of technology, continuous innovation is the ultimate motto of the financial sector to attract customers. Firms in the financial sector must be innovative in terms of service quality and operational performance to obtain customer loyalty and gain financial stability. A dearth of...
Persistent link: https://www.econbiz.de/10012620417
Cover Image
The effects of corporate governance on environmental sustainability reporting: empirical evidence from South Asian countries
Masud, Md. Abdul Kaium; Nurunnabi, Mohammad; Bae, Seong Mi - In: Asian Journal of Sustainability and Social … 3 (2018) 3, pp. 1-26
Comparatively less research has examined the effect of corporate governance (CG) elements on environmental sustainability reporting performance (ESRP) in South Asian (SA) countries. Further, no study in literature documents a cross-country examination of CG and ESRP in this region. The study...
Persistent link: https://www.econbiz.de/10012217620