This paper explores employee responses to the performace-based pay schemes introduced into the Australian Public service in 1998 and 1999.

The paper provides a critical analysis of the operation of performance-based pay in the Australian Public Service (APS) from 1992 to 1996 and questions the desire by the Federal Coalition Government for 'further experimentation' with such managerial incentives. The paper argues that the...

Cultural change in the guise of quality customer service was promoted in the NSW public sector by former Premiers Greiner and Fahey. This paper explores the impact of a management strategy of cultural change and TQM teams within one public sector agency - Buildcorp - of the former NSW Department...

The paper argues that the adoption of more flexible labour policies has been a major feature of work and employment restructuring in the 1980s and 1990s. We argue that there are three main dimensions of labour utilisation: work intensification; job broadening and employment insecurity. These...