Ogawara, Sachiko; Chen, Jason C.H.; Zhang, Quan - In: Industrial Management & Data Systems 103 (2003) 9, pp. 727-735
The launch of a wave of Internet grocery retailers over the last six years presents a serious challenge to the traditional supermarket business model. The Internet grocery landscape changed radically in July 2001 when the top Internet grocer, Webvan, filed for bankruptcy. With the bankruptcy of...
