Healthcare services are produced jointly by public and private service providers. Simultaneously they are each others' competitors, thus operating in a co-opetition setting. Co-operation enables producing healthcare services efficiently. However, the public service providers have to operate on...

Knowledge work (KW) has risen to a significant role in modern societies, leading to an increasing number of the knowledge workers. Digitalization changes the work life, challenging individuals representing different professions as well as organizations. KW and the traditional professions are...