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~person:"Olson, David"
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Olson, David
Lee, Donhee
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Comparison of customer response models
Olson, David
;
Cao, Qing
;
Gu, Ching
;
Lee, Donhee
- In:
Service Business
3
(
2009
)
2
,
pp. 117-130
Persistent link: https://www.econbiz.de/10008515393
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