Focusing on issues in the management and governance of IT innovation, this book links concepts and theories of academic learning to actual real-life scenarios from the successful experiences of public and private sector organisations in Singapore. While there is little disagreement that...

This paper outlines a project evaluation model for examining escalation and de-escalation of commitment to information systems projects. We view escalation and de-escalation of commitment as processes involving recurring instances of approach-avoidance conflict. In the model, the sequential...

From 1992 to 2005 Singapore National Library Board has successfully incorporated information technology into its working procedures and customer service. The organization has adopted Radio Frequency Identification and other technology applications; transformed its operating routines and provided...

Taming runaway information technology (IT) projects is a challenge that most organizations have faced and that managers continue to wrestle with. These are projects that grossly exceed their planned budgets and schedules, often by a factor of 2-3 fold or greater. Many end in failure; failure not...

This paper serves as a stimulus to investigators to examine the role organizational politics plays in decisions leading to the abandonment of information systems (IS) projects. While prior research has identified the development of IS projects as a highly political process, where stakeholders...

This paper reports on the experience of an organization in Singapore in implementing and eventually abandoning an electronic procurement project. By means of a stakeholder analysis, this paper examines stakeholders’ roles in the organization’s decision to abandon the software project. This...

The resource-based view suggests that organizations achieve and maintain competitive advantage through effective deployment of firm-specific resources and capabilities. Because of volatile market conditions, researchers now focus on the development of dynamic capabilities that allow firms to...

The implementation of e-government is a burgeoning phenomenon across the globe. It improves and enhances the infrastructures and services provided to the citizens. However, a review of the IS literature reveals that research on the implementation of e-government is rather limited, which could be...

The city-state of Singapore has been highly ranked for its e-Government services. Over the past two decades, it has leveraged its IT infrastructure for economic development and transformed its public services. The SARS outbreak in 2004 turned into a national health crisis because it spread...

This paper presents a commitment transformation framework for analysing the change in actors’ commitment during the transition from escalation to deescalation in information technology projects. De-escalation is potentially a more important issue than escalation because de-escalation provides...