This paper explores trade-offs between knowledge exploitation and exploration activities. The study of exploitation and exploration activities is not new; however, rarely has past research perceived exploitation and exploration activities as two edges of one continuum. Furthermore, little...

This article explores the trade-offs and tensions between knowledge management initiatives and expertise development practices. While studies of knowledge management and expertise development are abundant, there is no research that has addressed the inter-relationships between these two...

Tensions grow---and often so do costs---when operating procedures change. This corporate study illustrates how friction between engineers and management can be eased by introducing complementary initiatives. Full paper available at https://doi.org/10.1145/1323688.1323696