Online communities cannot be appropriately managed without understanding how to value them. The authors describe a model for assessing value and explain its possible divergence from statistical measures of community strength. Other factors might affect the level of value, such as the maturity of...

Smaller Quoted Companies (SQCs) are the pinnacle of SME growth and account for over 2,000 companies outside the FTSE 350, comprising some 85% of all UK quoted companies. They employ some 2 million people, accounting for almost 10% of all private sector employment in Britain. They pay £20...

Purpose – The purpose of this paper is to provide a set of measures that enable better understanding of online communities, their value and the strategic decisions best suited to them. Design/methodology/approach – After an initial definition of terms and classification of online...