Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in International Journal of Business Performance Management, published by and copyright Inderscience.

The purpose of this paper is to evaluate different quality approaches in managing innovation and new product development (NPD) and to examine these with particular reference to the quality enablers/mechanisms that each approach provides. An attempt has also been made to provide an introduction...

Recent studies of quality management systems suggest that all the quality dimensions that are expected within an integrated system are strongly associated with the basic framework set by the formal ISO 9001‐based quality accreditation. However, the paradox of reducing variability through...