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Gastfreundschaft und Gastlichkeit im Tourismus : Kundenzufriedenheit und -bindung mit Hospitality Management

Pechlaner, Harald (ed.); Kayed, Christian (contributor) - 2007

Persistent link: https://www.econbiz.de/10003411535

Gastfreundschaft und Gastlichkeit im Tourismus : Kundenzufriedenheit und -bindung mit Hospitality Management

Kayed, Christian (contributor); … - 2007

Persistent link: https://www.econbiz.de/10004887588

From mobility space towards experience space: implications for the competitiveness of destinations

Pechlaner, Harald; Pichler, Sabine; Herntrei, Marcus - In: Tourism Review 67 (2012) 2, pp. 34-44

Purpose – Destinations are embedded in a competitive environment, in which quality and service alone do not satisfy the customer, and are no longer useful for differentiation. Thus experiences, as a source of customer value, are gaining importance in destination management. Experiences are...

Persistent link: https://www.econbiz.de/10015034054

What makes tourism an attractive industry for new minority entrepreneurs: results from an exploratory qualitative study

Pechlaner, Harald; Dal Bò, Giulia; Volgger, Michael - In: Tourism Review 67 (2012) 1, pp. 11-22

suggest that the tourism sector is suitable for new minority entrepreneurship because of the relatively low entry barriers and …Purpose – The purpose of this paper is to empirically investigate the factors that make tourism a particularly … the Alpine tourism regions of Tyrol, South Tyrol and Trentino. A GABEK analysis was performed. Findings – The findings …

Persistent link: https://www.econbiz.de/10015034046