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Show me the money: The use of ROI in performance improvement, part 1
Phillips, Jack J.; Phillips, Patricia P. - In: Performance improvement / ispi ; International Society … 46 (2007) 9, pp. 8-22
Persistent link: https://www.econbiz.de/10007842370
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11 Reasons Why Training and Development Fails - And what you can do about it
Phillips, Jack J.; Phillips, Patricia P. - In: Training : the magazine of manpower and management … 39 (2002) 9, pp. 78-85
Persistent link: https://www.econbiz.de/10006263229
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Using Action Plans to Measure ROI
Phillips, Jack J.; Phillips, Patricia P. - In: Performance improvement / ispi ; International Society … 42 (2003) 1, pp. 22-31
Persistent link: https://www.econbiz.de/10006823913