Prior research on user innovation has concentrated on markets in which products (e.g., mountain bikes, kitesurfing equipment, tools, etc.) are typically purchased by those users who modify them. However, in numerous markets, this is not the case, for example, those in which equipment is rented....

User innovation is a broadly discussed phenomenon in the context of open innovation which describes, for instance, the customer integration into the early phases of new product development). Despite there existing a large body of research in the field of lead users and user innovation,...

Prior research on user innovation has concentrated on markets in which products (e.g., mountain bikes, kitesurfing equipment, tools, etc.) are typically purchased by those users who modify them. However, in numerous markets, this is not the case, for example, those in which equipment is rented....

User innovation is a broadly discussed phenomenon in the context of open innovation which describes, for instance, the customer integration into the early phases of new product development). Despite there existing a large body of research in the field of lead users and user innovation,...

Prior research on user innovation has concentrated on markets in which products (e.g., mountain bikes, kitesurfing equipment, tools, etc.) are typically purchased by those users who modify them. However, in numerous markets, this is not the case, for example, those in which equipment is rented....

Theory distinguishes between lead users and “common” users, where lead users have a higher propensity to innovate. We propose to cluster users with similar characteristics (e.g. use intensity) into user groups (e.g. professionals and non-professionals) within a community. In line with...