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~person:"Popescu, Ioana"
~subject:"Capacity planning"
~subject:"Dienstleistungsmanagement"
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Capacity planning
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Popescu, Ioana
Aflaki, Sam
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Netessine, Serguei
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1
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2012
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2. rev. vers. of 2011/80/DS
Persistent link: https://www.econbiz.de/10009625502
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2
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2011
-
Rev. vers. of 2010/32/DS
Persistent link: https://www.econbiz.de/10009357252
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3
Managing retention in service relationships
Aflaki, Sam
;
Popescu, Ioana
-
2013
-
Rev. vers. of 2012/42/DS
Persistent link: https://www.econbiz.de/10009785999
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4
Managing satisfaction in relationships over time
Aflaki, Sam
;
Popescu, Ioana
-
2010
Persistent link: https://www.econbiz.de/10008807683
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