invest in pairwise active communication (speaking) and pairwise passive communication (listening). This leads to a full … that foster communication (especially active communication); and the discrepancy between formal hierarchy and actual …

102 firms to study if CEO turnover impacts employees' communication flows. We find that CEO turnover leads to an initial … decrease in intra-firm communication, followed by a significant increase approximately five months after the CEO change. The … increase is driven primarily by vertical (i.e. manager to employee) communication. Greater increases in communication after CEO …