Santos, Rita; Gravelle, Hugh; Propper, Carol - Centre for Market and Public Organisation (CMPO), … - 2013
improve quality is that providers will face higher demand if they improve their quality. We test this crucial assumption in an … family doctor practices. We find that patients do respond to quality: a one standard deviation increase in a publicly … available measure of clinical quality would increase the number of patients a practice would attract by around 15%. …