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Quality management systems and value creation
Rönnbäck, Åsa; Witell, Lars; Enquist, Bo - In: International journal of quality and service sciences 1 (2009) 3, pp. 241-254
Persistent link: https://www.econbiz.de/10003917481
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Using interventions to change the quality profile of an organisation
Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10009754727
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Using interventions to change the quality profile of an organisation
Johansson, Elisabeth; Witell, Lars; Rönnbäck, Åsa - In: International journal of quality and service sciences 5 (2013) 1, pp. 32-45
Persistent link: https://www.econbiz.de/10010146813
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Value creation in outsourced service provision in public transportation
Rönnbäck, Åsa; Witell, Lars - In: The TQM magazine : the international bi-monthly for … 21 (2009) 5, pp. 517-529
Persistent link: https://www.econbiz.de/10008316282
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A review of empirical investigations comparing quality initiatives in manufacturing and service organizations
Rönnbäck, Åsa; Witell, Lars - In: Managing service quality : MSQ ; an international journal 18 (2008) 6, pp. 577-593
Persistent link: https://www.econbiz.de/10008147813
Cover Image
Quality management systems and value creation
Rönnbäck, Åsa; Witell, Lars; Enquist, Bo - In: International journal of quality and service sciences 1 (2009) 3, pp. 241-254
Persistent link: https://www.econbiz.de/10009890255