Purpose: The purpose of this paper is to examine the impact of quality of work life (QWL) on organizational citizenship behaviour (OCB) of employees. Also, the paper examines the role of demographic variables, i.e. gender, position and type of organization as moderators of relationship between...

PURPOSE – The purpose of the present study was to examine the psychometric properties of Role Ambiguity: Role Clarity Questionnaire by Udai Pareek (2002). DESIGN/METHODOLOGY/APPROACH – Data from 160 Indian executives working in public as well as private sector organizations was obtained....