The chief information officer (CIO) is responsible for bridging the gap between two critical domains—technology and business, making the CIO's job uniquely different from other executives. As digital technologies become increasingly important to firms' competitive success, boards of directors...

This paper synthesizes recent empirical archival research investigating the link between information technology investment and business value. It examines 1) financial and non-financial measures to represent different elements of business value, 2) IT investment measures and links with firm...