Companies implementing a downsizing strategy aiming at increasing cost efficiency and operational effectiveness may face the fact that their innovative ability is hampered. In this paper, we develop a model of the mechanisms through which organizational downsizing affects innovation. We use...

Our concern is with how interaction with customers affects knowledge creation in product development projects. Customers have a crucial role in stimulating innovation, but previous research has not identified what effects the interaction has on knowledge creation nor at what point in time...