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Robinson, George
Rosselló, Jaume
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Morley, Clive L.
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Santana-Gallego, María
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International journal of service industry management : IJSIM
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OLC EcoSci
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Call centre management: responsibilities and performance
Robinson, George
;
Morley, Clive
- In:
International journal of service industry management : IJSIM
17
(
2006
)
3
,
pp. 284
Persistent link: https://www.econbiz.de/10007265514
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2
Call centre management: responsibilities and performance
Robinson, George
;
Morley, Clive
- In:
International journal of service industry management : IJSIM
17
(
2006
)
3-4
,
pp. 284-303
Persistent link: https://www.econbiz.de/10007287811
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