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Ruppel, Cynthia P.
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Emotional labour and its outcomes : a study of a Philippine call centre
Ruppel, Cynthia P.
;
Sims, Randi L.
;
Zeidler, Peter
- In:
Asia-Pacific journal of business administration
5
(
2013
)
3
,
pp. 246-261
Persistent link: https://www.econbiz.de/10010198209
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