Examines statistically the public's use and attitudes towards interactive and personal health services via an online questionnaire survey and enhances these data with an expert assessment of a number of consumer health sites and their services. Over a period of three weeks more than 1,300 people...

Sketches the key characteristics of the newly information enfranchised general public (the digital information consumers). Portrays the digital consumer as all‐conquering/powerful, short on attention, promiscuous, untrusting and – above all – interested in speed of delivery. Argues for a...

The British Life and Internet Project was launched in 2002 to explore the way people use the Internet in Britain. It will survey people online throughout each year on a range of topics linked to the use of the Internet. In the first survey that was conducted, just before Christmas 2002,...

In the UK, both anecdotal and research evidence points to ever greater and more sophisticated use of the Web to provide health information and advice. The study reported here adds to this research with an online survey of Internet users’ reported use of the Web to access information about...

An online survey was run to investigate the broadband Internet users in Britain. A sample of 1,594 Internet users replied to questions that asked them about their different uses of the Internet and reasons for using this medium. Comparisons were made between respondents (33 per cent) who said...

In the case of health information the quality and authenticity of the digital information have always been a matter of major concern for health and information professionals. This paper seeks to explore these concerns from the consumers' perspective. It addresses issues around the consumers'...

Purpose – The purpose of this paper is to evaluate of the results of a survey which asked people where they went online for their health information, why and what success they had. The prime purpose of the questionnaire was to obtain information on the audience for health information web sites...