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Leadership and Knowledge Management in an E-Government Environment

Ryan, Sherry D.; Zhang, Xiaoni; Prybutok, Victor R.; … - In: Administrative Sciences 2 (2012) 1, pp. 63-81

The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA’s leadership triad and knowledge management in an e-government...

Persistent link: https://www.econbiz.de/10009646382

Leadership and knowledge management in an e-government environment

Ryan, Sherry D.; Zhang, Xiaoni; Prybutok, Victor R.; … - In: Administrative Sciences 2 (2012) 1, pp. 63-81

The Malcolm Baldrige National Quality Award (MBNQA) is well known to assess quality and business processes in a variety of sectors, including government. In this study, we investigate the relationship between aspects of the MBNQA's leadership triad and knowledge management in an e-government...

Persistent link: https://www.econbiz.de/10012611839

Leadership and knowledge management in an e-government environment

Ryan, Sherry D.; Zhang, Xiaoni; Prybutok, Victor R.; … - In: Administrative Sciences : open access journal 2 (2012) 1, pp. 63-81

Persistent link: https://www.econbiz.de/10012011969

The intention of continued web-enabled phone service usage : a quality perspective

Boakye, Kwabena G.; Prybutok, Victor R.; Ryan, Sherry D. - In: Operations management research : OMR ; advancing … 5 (2012) 1/2, pp. 14-24

Persistent link: https://www.econbiz.de/10009571285

Electronic medical records : tools for competitive advantage

Richards, Rhonda J.; Prybutok, Victor R.; Ryan, Sherry D. - In: International journal of quality and service sciences 4 (2012) 2, pp. 120-136

Persistent link: https://www.econbiz.de/10009573206

Evaluating leadership, IT quality, and net benefits in an e-government environment

Prybutok, Victor R.; Zhang, Xiaoni; Ryan, Sherry D. - In: Information & management : the internat. journal of … 45 (2008) 3, pp. 143-152

Persistent link: https://www.econbiz.de/10003722264

Electronic medical records : tools for competitive advantage

Richards, Rhonda J.; Prybutok, Victor R.; Ryan, Sherry D. - In: International journal of quality and service sciences 4 (2012) 2, pp. 120-136

Persistent link: https://www.econbiz.de/10010005238

The intention of continued web-enabled phone service usage : a quality perspective

Boakye, Kwabena G.; Prybutok, Victor R.; Ryan, Sherry D. - In: Operations management research : OMR ; advancing … 5 (2012) 1/2, pp. 14-24

Persistent link: https://www.econbiz.de/10010005526

Evaluating leadership, IT quality, and net benefits in an e-government environment

Prybutok, Victor R.; Zhang, Xiaoni; Ryan, Sherry D. - In: Information & management : the internat. journal of … 45 (2008) 3, pp. 143-152

Persistent link: https://www.econbiz.de/10008368373

Evaluating leadership, IT quality, and net benefits in an e-government environment

Prybutok, Victor R.; Zhang, Xiaoni; Ryan, Sherry D. - In: Information & management : the internat. journal of … 45 (2008) 3, pp. 143-153

Persistent link: https://www.econbiz.de/10008883704