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~person:"Söerlund, Magnus"
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Söerlund, Magnus
Söderlund, Magnus
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Employee norm-violations in the service encounter during the corona pandemic and their impact on customer satisfaction
Söerlund, Magnus
- In:
Journal of retailing and consumer services
57
(
2020
),
pp. 1-6
Persistent link: https://www.econbiz.de/10012305221
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