Purpose – The aim of this paper is to propose a simulation study of the “steel supply chain” to demonstrate the effect of inventory management and demand variety on the bullwhip effect mitigation. Design/methodology/approach – The relevant literature is reviewed, and then the simulation...

This study aims to discuss the evolution, principles, and stages of total quality management (TQM) in public health care organizations. It also makes a comparison that how case organizations think about quality and TQM along with its applicability within public sector. The study can be...