Rather than legal enactment and collective bargaining being the main engines of the 'Europeanisation' of industrial relations, benchmarking and 'soft' forms of regulation are increasingly to the fore. This article traces the origins of benchmarking from management tool to regulatory instrument,...

Decentralization has been an important international development in large organizations, including those in the public sector, in recent years. The introduction of self-governing trusts in the U.K. National Health Service in the early 1990s serves as a paradigm case of public sector...