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~person:"Smith, Alan D."
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Customer Injuries : An Introdu...
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Beziehungsmarketing
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Smith, Alan D.
Shavell, Steven
217
Bruhn, Manfred
115
Homburg, Christian
108
Viscusi, W. Kip
93
Parisi, Francesco
84
Kumar, V.
80
Miceli, Thomas J.
79
Schäfer, Hans-Bernd
62
Garoupa, Nuno
59
Huber, Frank
57
Friehe, Tim
55
Verhoef, Peter C.
55
Han, Heesup
54
Posner, Richard A.
52
Polinsky, Alan Mitchell
51
Spier, Kathryn E.
51
Hollebeek, Linda D.
50
Herrmann, Andreas
49
Kaplow, Louis
48
Ireland, Thomas R.
47
Bauer, Hans H.
46
Faure, Michael G.
46
Piller, Frank T.
46
Schmidtchen, Dieter
45
Hylton, Keith N.
44
Stauss, Bernd
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Krafft, Manfred
43
Marciano, Alain
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Palmatier, Robert W.
41
Deffains, Bruno
39
Gil Saura, Irene
38
Mattila, Anna S.
38
Engel, Christoph
37
Grönroos, Christian
37
Feess, Eberhard
35
Shleifer, Andrei
35
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35
Thaichon, Park
35
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International journal of business information systems : IJBIS
6
International journal of services and operations management
6
International journal of business innovation and research
4
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Electronic government : EG; an international journal
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Health marketing quarterly
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Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
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ECONIS (ZBW)
34
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1
E-safety: online uses in occupational safety
Smith, Alan D.
- In:
Electronic government : EG; an international journal
4
(
2007
)
2
,
pp. 142-155
Persistent link: https://www.econbiz.de/10003488747
Saved in:
2
Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D.
- In:
International journal of management & enterprise …
5
(
2008
)
2
,
pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
Saved in:
3
Acceptability of internet voting and CRM principles among the internet savvy
Smith, Alan D.
- In:
International journal of business information systems : …
3
(
2008
)
5
,
pp. 498-528
Persistent link: https://www.econbiz.de/10003765115
Saved in:
4
Online payment service providers and customer relationship management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
5
Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
6
Marketing and reputation aspects of neonatal safeguards and hospital-security systems
Smith, Alan D.
- In:
Health marketing quarterly
26
(
2009/10
)
2
,
pp. 117-144
Persistent link: https://www.econbiz.de/10003860268
Saved in:
7
The impact of e-procurement systems on customer relationship management : a multiple case study
Smith, Alan D.
- In:
International journal of procurement management
2
(
2009
)
3
,
pp. 314-338
Persistent link: https://www.econbiz.de/10003870316
Saved in:
8
Credit crunch and loan acquisition concerns in a recessional economy : an empirical study
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
4
(
2010
)
4
,
pp. 297-322
Persistent link: https://www.econbiz.de/10008698042
Saved in:
9
Agency theory and the financial crisis from a strategic perspective
Smith, Alan D.
- In:
International journal of business information systems : …
5
(
2010
)
3
,
pp. 248-267
Persistent link: https://www.econbiz.de/10003968749
Saved in:
10
Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
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