Brynjolfsson, Erik; Smith, Michael D. - 2000
There have been many claims that the Internet represents a new nearly "frictionless market." Our research empirically … analyzes the characteristics of the Internet as a channel for two categories of homogeneous products-books and CDs. Using a … data set of over 8,500 price observations collected over a period of 15 months, we compare pricing behavior at 41 Internet …