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Improving service quality, accountability and transparency of local government: The intervening role of information technology governance
Sofyani, Hafiez; Riyadh, Hosam Alden; Fahlevi, Heru - In: Cogent Business & Management 7 (2020) 1, pp. 1-20
information technology (IT) on the service quality, accountability, and transparency through effective IT governance (ITG) as an …, accountability, and transparency indirectly through effective ITG. The result implies that effective ITG is a crucial aspect that …
Persistent link: https://www.econbiz.de/10012657094
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The roles of accountability and transparency on public trust in the village governments: The intervening role of COVID-19 handling services quality
Pratolo, Suryo; Sofyani, Hafiez; Maulidini, Ririn Wulan - In: Cogent Business & Management 9 (2022) 1, pp. 1-15
This study aims to examine the relationship between accountability and transparency during the COVID-19 pandemic … study were represented by two groups, where village officials measured accountability and transparency practices, while …. Partial Least Square (PLS) was then used to test the hypotheses. The results showed that accountability for managing the COVID …
Persistent link: https://www.econbiz.de/10014505430