Se describe un proyecto de logística financiado por el gobierno español con el objetivo de proponer medios para la mejora de la logística de la competitividad. Una parte clave del proyecto era evaluar el estado actual de la logística y las prácticas de la cadena de suministro en el país, y...

This paper investigates the linkage between one aspect of supply chain strategy and TQM principles and outcomes. We empirically test the relationship among strategic quality planning, supplier-based relationships, and some TQM practices such as product design, product innovation, dependable...

This study aims to gain a better understanding of key business processes. The processes of the firm are analyzed, proposing a classification of eight generic intra-organizational processes, and eleven generic inter-organizational processes, as well as criteria for the determination of the...

(WP07/02 Clave pdf) One important reason behind total quality management implementation failure has been attributed to the poor understanding of the interdependence between quality management practices and competitive capabilities. Despite, ample literature on total quality management (TQM)...

(WP06/02 Clave pdf) The increasing complexity of a manufacturer´s environment is driving the evolution of the industrial management mindset towards a new post-industrial management paradigm. More and more it is becoming critical for a manufacturer´s competitiveness and survival to...

(WP08/02 Clave pdf) There is a growing interest in empirical research in operations management. The Q-sort method, which is a method of assessing reliability and construct validity of questionnaire items at a pre-testing stage, is described. The method is cost efficient and simple, yet provides...

(WP09/02 Clave pdf) This study addresses the issue of what are the key success factors in developing strategic supplier alliances following Monczka et al(1998) perspective of the buying company. Data from 56 different supplier alliances had been collected in Spanish companies.The results show...