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Extracting insights from big social data for smarter tourism destination management

Solazzo, Gianluca; Maruccia, Ylenia; Lorenzo, Gianluca; … - In: Measuring business excellence 26 (2022) 1, pp. 122-140

Persistent link: https://www.econbiz.de/10013162215

Evidence from Network Analysis application to Innovation Systems and Quintuple Helix

Maruccia, Ylenia; Solazzo, Gianluca; Del Vecchio, Pasquale - In: Technological forecasting & social change : an … 161 (2020), pp. 1-14

Persistent link: https://www.econbiz.de/10012533549

How to exploit Big Social Data in the Covid-19 pandemic : the case of the Italian tourism industry

Solazzo, Gianluca; Maruccia, Ylenia; Ndou, Valentina; … - In: Service business 16 (2022) 3, pp. 417-443

Persistent link: https://www.econbiz.de/10013459433

Extracting insights from big social data for smarter tourism destination management

Solazzo, Gianluca; Maruccia, Ylenia; Lorenzo, Gianluca; … - In: Measuring Business Excellence 26 (2021) 1, pp. 122-140

Purpose: This paper aims to highlight how big social data (BSD) and analytics exploitation may help destination management organisations (DMOs) to understand tourist behaviours and destination experiences and images. Gathering data from two different sources, Flickr and Twitter, textual and...

Persistent link: https://www.econbiz.de/10012641472