In industrialised countries water service providers (WSPs) must provide an appropriate level of service with an acceptable performance at an acceptable cost to customers. In the UK a move towards sustainable development is now also a major goal for WSPs. However, the imposition of institutional...

When attempting to assess the relative sustainability of a process or practice, it is important to be able to use measures which are appropriate. Sustainability can be viewed at different levels. At one level for any given process, the closing of cycles in terms of resource use and outputs...