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The service system is the basic abstraction of service science

Maglio, Paul P.; Vargo, Stephen L.; Caswell, Nathan; … - In: Information systems and e-business management : ISeB 7 (2009) 4, pp. 395-406

Persistent link: https://www.econbiz.de/10003869869

The service system is the basic abstraction of service science

Maglio, Paul P.; Vargo, Stephen L.; Caswell, Nathan; … - In: Information systems and e-business management : ISeB 7 (2009) 4, pp. 395-406

Persistent link: https://www.econbiz.de/10009851077

Service in the AI Era : Science, Logic, and Architecture Perspectives

Spohrer, Jim - 2022 - 1st ed.

Cover -- Halftitle -- Title -- Copyright -- Description -- Contents -- Acknowledgments -- Prologue -- Introduction -- Part I: Service in the AI Era -- Chapter 1: Foundations of AI: Automation and Augmentation -- Chapter 2: Service Robots and Platform Society -- Chapter 3: Questions -- Part II:...

Persistent link: https://www.econbiz.de/10014380149

Fundamentals of service science

Maglio, Paul P.; Spohrer, Jim - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 18-20

Persistent link: https://www.econbiz.de/10003679861

The emergence of service science: toward systematic service innovations to accelerate co-creation of value

Spohrer, Jim; Maglio, Paul P. - In: Production and operations management : an international … 17 (2008) 3, pp. 238-246

Persistent link: https://www.econbiz.de/10003737026

A service science perspective on business model innovation

Maglio, Paul P.; Spohrer, Jim - In: Industrial marketing management : the international … 42 (2013) 5, pp. 665-670

Persistent link: https://www.econbiz.de/10010211449

Fundamentals of service science

Maglio, Paul P.; Spohrer, Jim - In: Journal of the Academy of Marketing Science 36 (2008) 1, pp. 18-20

Persistent link: https://www.econbiz.de/10007908100

A service science perspective on business model innovation

Maglio, Paul P.; Spohrer, Jim - In: Industrial marketing management : the international … 42 (2013) 5, pp. 665-670

Persistent link: https://www.econbiz.de/10010175129

The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co-Creation of Value

Spohrer, Jim; Maglio, Paul P. - In: Production and operations management : an international … 17 (2008) 3, pp. 238-246

Persistent link: https://www.econbiz.de/10008072955