The effective development of electronic marketplace systems with a community focus is not helped by the lack of theory and case studies. This paper analyses data from two government-supported horizontal community-portal regional e-marketplaces (REMs) for SMEs in Western Australia. One, launched...

The evaluation of information technology (IT) is fraught with misconception and there is a lack of understanding of appropriate IT evaluation methods and techniques. The benefits, costs and risks of IT need to be identified, managed, and controlled if businesses are to derive value from their...