Matching consumer demand with supply is the core task of retailers and a key lever for increasing efficiency. Consumers demand high product availability and low prices, whereas retailers increase product variety and expand their field of logistical activities. These developments increase the...

Purpose – The purpose of this paper is to develop a holistic operations planning framework for grocery retailing. The authors aim to identify, describe and structure coherent demand and supply chain (SC) planning problems in a comprehensive architecture. Design/methodology/approach – The...