Purpose – It has been suggested that “customer responsive supply‐chain management” and “agile supply‐chain management” are necessary for the new competitive conditions. However, there is an enormous gap between the idealised prescription and actual practice. The aim of this paper...

Purpose – The purpose of this paper is to critically assess current developments in the theory and practice of supply management and through such an assessment to identify barriers, possibilities and key trends. Design/methodology/approach – The paper is based on a three‐year detailed...