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Recruitment and retention in front-line services : the case of childcare
Carroll, Marilyn; Smith, Mark; Oliver, Gwen; Sung, Sirin - In: Human resource management journal 19 (2009) 1, pp. 59-74
Persistent link: https://www.econbiz.de/10003811222
Cover Image
Recruitment and retention in front-line services: the case of childcare
Carroll, Marilyn; Smith, Mark; Oliver, Gwen; Sung, Sirin - In: Human resource management journal 19 (2009) 1, pp. 59-74
Persistent link: https://www.econbiz.de/10008162952
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Recruitment and Retention in Front-line Services: the case of childcare
Carroll, Marilyn; Smith, Mark; Oliver, Gwen; Sung, Sirin - HAL - 2009
In this paper we highlight how problems of recruitment and retention in front-line services create a particular challenge to traditional HRM models and solutions. The price-sensitive nature of front-line service work means that the scope for improving terms and conditions, that may ameliorate...
Persistent link: https://www.econbiz.de/10008796001
Cover Image
Recruitment and Retention in Front-line Services: the case of childcare
Carroll, Marilyn; Smith, Mark; Oliver, Gwen; Sung, Sirin - HAL - 2009
In this paper we highlight how problems of recruitment and retention in front-line services create a particular challenge to traditional HRM models and solutions. The price-sensitive nature of front-line service work means that the scope for improving terms and conditions, that may ameliorate...
Persistent link: https://www.econbiz.de/10010635152